“No Shows” are a big problem for restaurants. To deal with the problem many restaurants “over book” (like the airlines and hotels when they can), offer counter dining with no reservations or have a no reservations policy.
The Welge Report for Chicago shows a new alternative for one of the more popular restaurants.
71. Next (nextrestaurant.com) – Achatz and Kokonas
bring about a restaurant reservation revolution,
only online reservations with prepayment required,
menu and cuisine change quarterly”, D: W-Su,
953 W Fulton Market, 312-226-0858, C-7
The customer buys a ticket for a specific date and time. There is no refund but the customer can give it away or sell it. What do you think? Will this catch on?